Session & Terms
OUR FINANCIAL POLICY
We depend primarily upon client fees and donations to meet our financial commitments. Counselling sessions are one hour in length, and the full rate is $120.00.
You are asked to make a reasonable and responsible financial commitment toward your counselling sessions, and to pay for your counselling prior to each session. However, if you feel you cannot afford the regular fee, you can talk to your counsellor to determine a lower rate.
EMPLOYEE & FAMILY ASSISTANCE PLANS (EFAP) or HEALTH INSURANCE COVERAGE PLANS
Contact your employer or your health insurer for more information – they may require specific qualifications in your counsellor (i.e. a psychologist).
We require 24 hours notice for cancellation of your appointment without penalty. A $50 charge will be imposed for same day cancellations and missed appointments. If you will be late, please call the office as your Counsellor may be gone after 15 minutes.
Information that you share with your counsellor will be kept in the strictest confidence in accordance with our legal and professional requirements. Note that we are required by law to report suspicion of child abuse (neglect, physical or sexual abuse) and suspicion of a client being a harm to themselves (suicide risk) or to others (physical harm).